Vexera - Notice history

Vexera is back up!

Vexera is starting back up. Vexera Pro is back up & has been for around 15 minutes.

We will provide update when Vexera is completely back up.

Vexera is back up everywhere 🙂

Vexera is restarting, it will be online again in your guild within 15-30 minutes.

During the last 3 hours, Vexera experienced again the same issue than 3 days ago.

The probable cause of these issues is a contexts leak in an internal service that causes slowness after a few days of operations and ultimately a backlogging of Discord events when encountering our daily peak hours around 17:00 UTC.

We will implement scheduled restarts of the affected service to mitigate the issue until we can identify and fix the cause of these leaks.

Sorry for the inconvenience

Vexera experienced issues during the last hour which have lead to delayed responses and Internal Server Error messages (mainly with music related commands).

In an attempt to remediate the issue, we have restarted the voice manager (our internal service controlling the voice encoders). This may have disconnected Vexera from voice channels.

We believe the issue is now fixed, and our error rate is back to normal levels since 15 minutes. However, we are still monitoring the situation, because the root cause of the issue is still unknown.

The issue is now resolved.

Vexera should have recovered in all servers. We are monitoring our error rate.

The issue should now be resolved.