Vexera - Impacted Availability – Incident details

All systems operational

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Impacted Availability

ResolvedMajor outage59 hours 32 minutes

Affected

Bot

Major outage from 11:00 PM to 6:24 PM, Operational from 6:24 PM to 10:32 AM

Commands processing

Major outage from 11:00 PM to 6:24 PM, Operational from 6:24 PM to 10:32 AM

Scheduled events

Major outage from 11:00 PM to 6:24 PM, Operational from 6:24 PM to 10:32 AM

Voice orchestration

Major outage from 11:00 PM to 6:24 PM, Operational from 6:24 PM to 10:32 AM

Image manipulation

Major outage from 11:00 PM to 6:24 PM, Operational from 6:24 PM to 10:32 AM

  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    Recovery of the affected components has been successful. We are currently monitoring for further issues and unavailability.

  • IdentifiedUTC

    The issue has been identified and we are working on restoring service to the affected components.

  • InvestigatingUTC

    We are aware of an issue affecting Vexera's availability and are currently investigating.