Vexera - Bot down – Incident details

All systems operational

Bot down

Resolved
Major outage
Started over 3 years agoLasted about 17 hours

Affected

Bot

Major outage from 5:42 PM to 10:27 AM

Commands processing

Major outage from 5:42 PM to 10:27 AM

Updates
  • Resolved
    UTC
    Resolved

    Everything is now operating again in a nominal state.

  • Monitoring
    UTC
    Monitoring

    Vexera should now be available and working again on all servers. Please note that you may experience some weirdness in the next few hours until we come up with a definitive fix.

  • Update
    UTC
    Update

    Around 75% of servers have already recovered. Recovery is slower for the last servers.

  • Update
    UTC
    Update

    We are having issues related to the recent growth of Vexera, and the bot is still starting up.

  • Identified
    UTC
    Identified

    We have found the cause of the incident. Vexera is now cold-booting and should be available again in all servers in the next 30 minutes.

  • Investigating
    UTC
    Investigating

    Vexera is currently unresponsive. We are investigating this incident.