Vexera - Impacted Availability – Incident details

All systems operational

Impacted Availability

Resolved
Major outage
Started almost 2 years agoLasted 2 days

Affected

Bot

Major outage from 11:00 PM to 6:24 PM, Operational from 6:24 PM to 10:32 AM

Commands processing

Major outage from 11:00 PM to 6:24 PM, Operational from 6:24 PM to 10:32 AM

Scheduled events

Major outage from 11:00 PM to 6:24 PM, Operational from 6:24 PM to 10:32 AM

Voice orchestration

Major outage from 11:00 PM to 6:24 PM, Operational from 6:24 PM to 10:32 AM

Image manipulation

Major outage from 11:00 PM to 6:24 PM, Operational from 6:24 PM to 10:32 AM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    Recovery of the affected components has been successful. We are currently monitoring for further issues and unavailability.

  • Identified
    UTC
    Identified

    The issue has been identified and we are working on restoring service to the affected components.

  • Investigating
    UTC
    Investigating

    We are aware of an issue affecting Vexera's availability and are currently investigating.