Vexera - Elevated Music Errors Rate – Incident details

All systems operational

Elevated Music Errors Rate

Resolved
Major outage
Started over 3 years agoLasted about 16 hours

Affected

Bot

Major outage from 11:00 PM to 2:40 PM

Voice orchestration

Major outage from 11:00 PM to 2:40 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Investigating
    UTC
    Investigating

    We're aware of an issue causing music playback to fail mostly due to the error Internal Server Error (another error may also occur).
    Investigation is currently pending.