Vexera - High latency – Incident details

All systems operational

High latency

Resolved
Major outage
Started over 4 years agoLasted about 2 hours

Affected

Bot

Major outage from 5:30 PM to 7:52 PM

Commands processing

Major outage from 5:30 PM to 7:52 PM

Scheduled events

Major outage from 5:30 PM to 7:52 PM

Updates
  • Resolved
    UTC
    Resolved

    Everything is back to normal for all servers. The issue that triggered this incident is know since some time, and work is in progress to fix it.

    Sorry for the inconvenience 😦

  • Update
    UTC
    Update

    As the underlying issue got quickly out of control, we are going to do a cold restart of Vexera to recover. Vexera will slowly become available in servers again. The whole operation can take up to 1 hour.

  • Investigating
    UTC
    Investigating

    Vexera is currently handling commands with very high latency (30+ seconds). We are investigating.