Vexera - Elevated errors rate – Incident details

All systems operational

Show current status

Elevated errors rate

ResolvedMinor outage5 hours 58 minutes

Affected

Bot

Minor outage from 5:00 PM to 10:58 PM

Commands processing

Minor outage from 5:00 PM to 10:58 PM

  • ResolvedUTC

    This issue has been resolved.

  • MonitoringUTC

    All affected shards have been restarted. Vexera is fully operational. We'll keep monitoring the situation for another few minutes until we mark the issue resolved.

  • UpdateUTC

    The recovery process is taking longer than expected due to a huge amount of shards (~700 out of 1535) not having the correct guild count. We are still in the process of restarting all affected shards. Current ETA is 21:45 (UTC). Thank you for your continued patience while we are working towards a resolution to this issue.

  • IdentifiedUTC

    We have located the root cause of the issue. Recovery is currently in progress, we hope to be back within the next hour. Thank you for your patience!

  • InvestigatingUTC

    Our monitoring system fired an alert regarding elevated errors rate. We are investigating!